Friday May 18, 2012
Be Prepared for the Unexpected
Tape Drive and Tape Library Maintenance Contracts
Products seem to go down when you need them the most!
Keep your tape drives and libraries operational with OUR engineers, certified parts, support, and all the resources necessary standing by to respond quickly.
Just like an insurance policy we will be there to keep your 9, 18, and 36 track tape drive, DLT, LTO, AIT, and tape library assets operating correctly. Pinetree's maintenance agreements include all parts, labor and support. Looking for an engineer when you have a problem is not the thing to do when your running a business and downtime is expensive. Pinetree Peripherals offers on-site service throughout North America.
We provide tape drive repair maintenance agreements for Sun Storage ®, M4 Data ®, StorageTek ®, Quantum ® and other tape drives and libraries. Pricing may vary according to brand names and model numbers.
Examples of current repair contract services include:
- 5x8 Next Day Parts Exchange
- 5x8 3-Day Repair Return to Depot
- 5x8 Next Day Advance Exchange
- On-site 5x8 Next Day
- On-site 5x8 Same Day
- On-site 24x7 Same Day
Our fixed maintenance pricing will provide you with the peace of mind that when a problem arises, you have knowledgeable people that are there to help.
When you need service you call directly to Pinetree's Support Center where you will speak directly to a service engineer that knows the product. With our variety of maintenance plans we are sure we have the option that fits your business requirements and if we don't, we can customize a plan just for you. Due to the fact that we provide our engineers with complete parts kits, our repairs are completed 98.9% of the time on the first visit. This is important when downtime is money lost!
To discuss your tape drive repair service agreement requirements, give us a call at:
- Colorado:(303) 776-5066