1(303) 776-5066
1(321) 255-0666
Monday September 6, 2010
Quantum(ADIC) SCALAR i2000 Tape Library
Sales, Repair, & Maintenance Services
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Depot Services:
- 3 to 5 day repair cycle, 1 to 2 day expedited repairs available
- Most repairs backed by 1-year repair warranty
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Maintenance Services:
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Onsite maintenance contracts covering all parts and labor for most of North America
- Free technical support
- Monday through Friday, Next Day Response (5x9x24)
- Monday through Friday, Same Day Response (5x9x8)
- Sunday through Saturday, Same Day Response (24x7x8)
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Onsite Time & Material service (Non-contract service)
- Free limited technical support
- Monday through Friday, 24 to 72 hour response
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Self-maintenance contract, parts only service (World-wide service)
- 5x9 and 24x7 technical support availability
- Expedited parts and drive sales
- Advance parts and drive exchanges
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Onsite maintenance contracts covering all parts and labor for most of North America
| Part Number | Alternate P/N | Description | Part/FRU Sales | Part Exchanges | Part Repair |
|---|---|---|---|---|---|
| 9-01177-03 | 9-01177-XX | RCU Card |  |
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| 9-01191-02 | 9-01191-XX | MCB Card, without Compact Flash | |
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| 9-01024-01 | LBX Card | |
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| 9-01167-02 | 9-01167-01 | 2GB Fibre Channel Blade 6404 | |
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| 9-01499-01 | 4GB Fibre Channel Blade 7404 | |
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| 9-01174-02 | 9-01174-XX | CMB Card w/Compact Flash | |
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| 9-00802-02 | 9-00802-01 | Display panel | |
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| 9-01154-02 | 9-01154-01 | Gripper, LTO | |
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| 9-01155-02 | 9-01155-01 | Gripper, Multi-media | |
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| 1-0074-10 | 1-0074-XX | PSU 48V 2000W | |
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| 1-0075-03 | 1-0075-XX | PDU | |
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| 9-01096-01 | 8-00139-02 | IBM LTO1 SCSI DRIVE | |
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| 9-01095-01 | 8-00138-02 | IBM LTO1 FC DRIVE | |
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| 8-00194-02 | 8-00194-XX | IBM LTO2 SCSI DRIVE | |
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| 8-00193-02 | 8-00193-XX | IBM LTO2 FC DRIVE | |
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| 8-00246-01 | 8-00246-XX | IBM LTO2 FC DRIVE | |
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| 9-01270-01 | IBM LTO3 FC 4GB DRIVE | |
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| 9-01235-02 | 9-01235-01 | HP LTO3 FC DRIVE | |
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| 9-01387-01 | HP LTO3 FC 4GB DRIVE | |
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| 9-01099-01 | 8-00255-01 | SDLT320 LVD SCSI DRIVE | |
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| 9-01100-02 | 8-00256-02 | SDLT 600 FC DRIVE | |
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Corporate
Office | 950 S Sherman St | Longmont, CO 80501 | Phone: 1(303) 776-5066 | Fax: 1(303) 776-2130
Florida Office | 4451-B Enterprise Ct. | Melbourne, FL 32934 | Phone: 1(321) 255-0666 | Fax: 1(231) 253-0970
Florida Office | 4451-B Enterprise Ct. | Melbourne, FL 32934 | Phone: 1(321) 255-0666 | Fax: 1(231) 253-0970
The ADIC and Quantum logos above are ™ registered trademarks of the Quantum Corporation.